FAQ

  • Whose name should the account be in?

    Your student's — the name on the account is the name printed on the certificate. You can still pay with your own card. No student email? If you use Gmail, add a plus sign and your student's name to your own address. For example: if you're [email protected] and your student is Lucy, sign her up with [email protected]. Everything still arrives in your inbox, but the account and certificate belong to Lucy. (This trick only works with Gmail — with other providers, you'll need a separate email address for each student.)

  • We have more than one student. Do we need to buy the course again?

    No — one purchase covers your whole family. Just email us at [email protected] with each additional student's name and email, and we'll enroll them at no charge. Each student gets their own account, their own progress, and their own certificate.

  • The certificate shows the wrong name (or the wrong student). Can it be fixed?

    Yes. If your student hasn't finished the course yet, just update the name under My Account and the certificate will print correctly. Already issued? Email us at [email protected] and we'll reissue it with the correct name.